Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly and safely.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after business hours will be processed the next working day.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Time
Shipping times vary depending on your location:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs delays, weather conditions, or carrier issues.
3. Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be available on selected products or promotional offers.
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Any customs duties or import taxes (for international orders) are the responsibility of the customer.
4. Order Tracking
Once your order has shipped, you will receive a tracking number
You can use this tracking number to monitor your delivery status.
5. Delays & Issues
While we strive to deliver on time, we are not responsible for delays caused by:
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Incorrect shipping addresses provided by the customer
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Courier delays
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Customs clearance procedures
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Natural disasters or unforeseen circumstances
If your order is significantly delayed, please contact our support team.
6. Incorrect or Damaged Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the issue
We will review the case and provide a replacement or solution as quickly as possible.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
Please contact your local courier service directly for assistance.
8. Contact Us
If you have any questions about shipping, please contact us at:
📧 Email: yourstore@email.com